Healthwatch England webinar: Your Care, Your Way – improving delivery of the Accessible Information Standard
Healthwatch England has joined forces with a coalition of user-led national organisations to highlight how the NHS and social care fail to support people’s accessible communication needs.
By law, all publicly funded health and social care providers must fully comply with the Accessable Information Standard (AIS) and ensure people are given information about their health and care in accessible formats. New research by Healthwatch England and partner organisations has shown this is not happening, with many services overlooking people’s needs and failing to provide the right support.
Healthwatch England are holding a webinar on at 3pm Wednesday 2nd March 2022 to share their findings. The webinar will include:
- A summary of Healthwatch England’s recent research findings on accessible information, drawing on Freedom of Information requests submitted to 200 NHS provider trusts and over 6,000 people’s experiences shared with Healthwatch
- Survey data on staff and public experiences of the AIS from a coalition of user-led charities, including RNIB, SignHealth and RNID, and user-led perspectives on how to improve implementation
- Information about NHS England’s ongoing review of the AIS, developing conclusions from the review, and opportunities to contribute
- A perspective from an NHS Trust on the barriers to implementing the AIS and overcoming them