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Report: COVID-19 and the digital divide

Centre for Ageing Better have launched a new report: COVID-19 and the digital divide: supporting digital inclusion and skills during the pandemic and beyond. They commissioned Citizens Online to understand more about the effect of COVID-19 on digital skills and usage. The research was conducted with a range of organisations, local authorities, and people aged 50-70.

The report finds that the key to building digital inclusion isn’t only about getting more people online, but also building skills and confidence.