Listening to the experiences of cancer care for BME patients

Black and minority ethnic cancer patients have been telling NHS England how staff across the NHS could help improve their experience of care. This is an important area as people from BME backgrounds consistently report poorer experiences via their annual Cancer Patient Experience Survey, the latest of which is currently underway across the country. They have produced three short training videos so that staff can hear, direct from patients, how improvements could be made in the areas of communication, dignity and bias. Peter Williamson, who leads the research, explains the project in his blog: www.england.nhs.uk